IVR and On-Hold Voiceover
How many times have you called a business only to be met by a telephone on hold or IVR system that makes you want to take your business elsewhere? As a business owner, it’s a really uneasy thought that customers are not engaging with your telephone on-hold messages or IVR because the voiceover talent is not keeping the listener engaged. The delivery style, (meaning things like pitch, speed, intonation, and warmth) are all vitally important to an effective telephone on-hold / IVR system. Of course, no one wants to be stuck listening indefinitely but the right IVR and on-hold voiceover talent who delivers a seamless company message, updates, and upsells are sure to keep the listener happily engaged and ready to do business with you. When you want the very best for your IVR and on-hold message, Sarah will work with you to create the perfect recording for your business.
Professional IVR and On-Hold Voiceover
A professional phone greeting will keep your waiting phone customers engaged and eager to do business when they come off hold. Sarah delivers friendly company messages guaranteed to keep listeners interested and ready to explore products and services.
On Hold and Out of Office Voicemail Greetings
Professional Voicemail Greetings and On Hold Messaging will establish the right tone right from the start. Give consistency to your brand and improve your caller’s overall experience. What does your company sound like? With Sarah’s voiceover, on-hold messages can be relaxed and friendly, polished and business-like, or fun!
Keep Customers on the Line
Acknowledging your waiting customers with on-hold messages is the best way to ensure they don’t hang up. 60% of callers will hang up without on-hold messages or music, and 30% will not call back. On Hold Messages transform passive waiting time into a positive customer experience.
Build Customer Relationships
Over 85% of phone callers prefer on-hold messages to silence. On hold messages can do so many things for your business:
- Build trust
- Promote special events
- Answer FAQs
- Manage phone traffic
- Provide hours of operation,
- Boost marketing
- Promote social media channels
While waiting, 88% of business callers prefer professionally produced and personalised On Hold Messages and will LISTEN to what your message has to say. PLUS, 15%-20% of phone callers make purchases based on information they heard while on hold.
IVR and On Hold Voiceover Work by Sarah
Hundreds of companies in Australia and beyond trust Sarah to deliver professional and engaging Telephone Messages to their customers. You’re in the right hands with top-quality audio, fast turnaround times, and a commitment to customer satisfaction. Sarah will work with you to achieve the right tone and delivery style for your company messages. Get in touch with Sarah today to chat about your needs and get an obligation-free quote.